When you bring in the next new customers, banks now think that's a popular strategy, and this referral program just helps your customers, hopefully, who are satisfied sell more of your product for you.

Maybe now you want to give them discounts on future purchases.

But they don't quite cut it. They don't quite give us what we need.

I'm getting these updates or newsletters or something useful through the lifetime of the product and Smart Companies not only do loyalty and product updates, sometimes they send me newsletters and here's what's going on and here's whatever and how can we help you, etc.

By now, you're intimately familiar with the business model canvass.

And in value proposition, the goal of this is to find out that minimum viable product.

So on day one, these were their initial hypothesis coming into the class.

In customer relationships all the get keep grow metrics, some of which we talked about, some of which you'll discover, what were the customer acquistion costs?

Now if you remember we started here on the left. We didn't earn and paid media.

I hate a weakling

is that her?

Who referred you?

Since these correspond to sets of strings, we use regular expressions to specify them.

let's turn our attention to JavaScript, the other language we'll be considering in this class.

Can we live together?

And I'd like to read you what

YOSHlKI

Tommy Ray says you are.

But they haven't been introduced!

Enrique sent us.

Let me introduce to you...

Oh Oh, yes, introductions

Now we finally come to the last part of the business model canvas.

Instead of pricing based on cost,

Many companies have huge databases of customer information.

So in the last lecture, you remember the business model canvas, all the 9 components of a startup.

They could tell you that I want bigger, faster, cheaper status quo.

You cater an event where the cost to you was 200

I have no idea where my husband is.

It's done!

I do the setup and introduce you.

Well, who introduced you to Krazy8?

These are guests.

I can give you some names.

So in our last lectures we talked about value proposition, customer segments, distribution channels, customer relationships get, keeping and growing customers.

As was simulated, the value proposition includes all the features of your product but also the pains and gains you're solving for the customer segment and that's where the market goes.

Because no one, and that was a constant problem...

It's a big idea.

Apple is one of the few, truly cares.

That's your job as the facilitator and coach.

We've got customers.

Who do you do that for?

Defense department's largest contractor.

He's not the client.

Thank you for your referral.