Now if you remember we started here on the left. We didn't earn and paid media.

Show them the grumpy employees.

What are the costs of jerseys and warehousing and shipping and cleaning,

A red light shows the electricity is out of phase

So in month 1 you cater an even where the cost to you was 100

To correct an out of phase machine, perform the following steps

What are all the pieces? Well let's take a look.

And in value proposition, the goal of this is to find out that minimum viable product.

By now, you're intimately familiar with the business model canvass.

And what do great customers do, great feeling customers?

In customer relationships all the get keep grow metrics, some of which we talked about, some of which you'll discover, what were the customer acquistion costs?

Those are entrepreneurial traits that you want to be nurturing.

Now, switch on the Machine's primary Breaker and move to the Control Panel and press POWER ON

Much like ranking ranking pain, I want you to think about ranking gains.

So on day one, these were their initial hypothesis coming into the class.

Customer service meant actually talking to the people who came into your shop.

So those are the 2 goals

Many companies have huge databases of customer information.

Now we finally come to the last part of the business model canvas.

Instead of pricing based on cost,

You cater an event where the cost to you was 200

I have no idea where my husband is.

But a consultant told us we need to manage our clients and not service them.

So in our last lectures we talked about value proposition, customer segments, distribution channels, customer relationships get, keeping and growing customers.

They give better service not worse, but better.

The next thing is revenue streams.

The unfortunate part is most startups that are in a new market see something that looks like this and go out of business.

Apple is one of the few, truly cares.

So if you happen to be a man, Ashley over there will suck your dick.

How we do that is the first thing we need to do is make sure our existing customers we've just gotten don't go away, and so if you're in business long enough, you'll start thinking about how to keep customers.

As was simulated, the value proposition includes all the features of your product but also the pains and gains you're solving for the customer segment and that's where the market goes.

So in the last lecture, you remember the business model canvas, all the 9 components of a startup.

They could tell you that I want bigger, faster, cheaper status quo.

Next, they got out of the building again.

Here's your client list.

This is what I called the you should be so lucky to have this problem part of the funnel, and that's how you grow the customers you have.

Let's go to month two

So in month one, you cater an event where the cost to you was 100

That has the whole quality movement has risen with the service economy over the past 20 or 30 years.

The U.S. is a service economy.

JU That's a good question, and we ask ourselves that every day.

Many of our clients are AfricanAmerican.

We have recently accepted a client who is VampireAmerican.

A tech company's one of my clients.

Most of my clients are married.