Show them the grumpy employees.

I am the supervisor.

Bloodstain pattern analyst...

What are the costs of jerseys and warehousing and shipping and cleaning,

A red light shows the electricity is out of phase

To correct an out of phase machine, perform the following steps

What are all the pieces? Well let's take a look.

I want to speak to your supervisor.

So in month 1 you cater an even where the cost to you was 100

Two of his portfolio managers had taken on a new client.

Due to the untimely demise of Señor Juan Nieves,

Those are entrepreneurial traits that you want to be nurturing.

So this ends up to be an interesting calculation.

And what do great customers do, great feeling customers?

By now, you're intimately familiar with the business model canvass.

And in value proposition, the goal of this is to find out that minimum viable product.

So on day one, these were their initial hypothesis coming into the class.

In customer relationships all the get keep grow metrics, some of which we talked about, some of which you'll discover, what were the customer acquistion costs?

Now if you remember we started here on the left. We didn't earn and paid media.

for people who sit on large swathes of rights.

Two, I've tried it. I've tried at Sciant.

Now, switch on the Machine's primary Breaker and move to the Control Panel and press POWER ON

But a consultant told us we need to manage our clients and not service them.

And your name was... larry moss, special agent in charge.

They give better service not worse, but better.

Customer service meant actually talking to the people who came into your shop.

Much like ranking ranking pain, I want you to think about ranking gains.

And an ID number for the agent or agents assigned to it.

Now we finally come to the last part of the business model canvas.

Agent in charge says he never saw it.

Director Galloway, our national security advisor

Instead of pricing based on cost,

Many companies have huge databases of customer information.

So in the last lecture, you remember the business model canvas, all the 9 components of a startup.

They could tell you that I want bigger, faster, cheaper status quo.

You cater an event where the cost to you was 200

I have no idea where my husband is.

The next thing is revenue streams.

So in our last lectures we talked about value proposition, customer segments, distribution channels, customer relationships get, keeping and growing customers.

So it's very important to them to track piracy exactly because of this, and the people who are buying, the pirates, are not their customers anyway, because their customers want the real deal.

As was simulated, the value proposition includes all the features of your product but also the pains and gains you're solving for the customer segment and that's where the market goes.

Because no one, and that was a constant problem...

It's a big idea.

Apple is one of the few, truly cares.

That's your job as the facilitator and coach.