Show them the grumpy employees.

Two of his portfolio managers had taken on a new client.

So this ends up to be an interesting calculation.

What are the costs of jerseys and warehousing and shipping and cleaning,

A red light shows the electricity is out of phase

To correct an out of phase machine, perform the following steps

What are all the pieces? Well let's take a look.

Responsible

Responsible

So in month 1 you cater an even where the cost to you was 100

Most of my clients are married.

Due to the untimely demise of Señor Juan Nieves,

Those are entrepreneurial traits that you want to be nurturing.

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And what do great customers do, great feeling customers?

By now, you're intimately familiar with the business model canvass.

And in value proposition, the goal of this is to find out that minimum viable product.

So on day one, these were their initial hypothesis coming into the class.

When are they going to come by and explain things to me?

In customer relationships all the get keep grow metrics, some of which we talked about, some of which you'll discover, what were the customer acquistion costs?

Now if you remember we started here on the left. We didn't earn and paid media.

To whom it may concern.

Two, I've tried it. I've tried at Sciant.

Now, switch on the Machine's primary Breaker and move to the Control Panel and press POWER ON

But a consultant told us we need to manage our clients and not service them.

They give better service not worse, but better.

How many of your staff were on duty that day?

Customer service meant actually talking to the people who came into your shop.

Much like ranking ranking pain, I want you to think about ranking gains.

The responsible person for this task

Mr. Gittes, my field men are out.

I'd like to be reassigned.

Now we finally come to the last part of the business model canvas.

Instead of pricing based on cost,

Many companies have huge databases of customer information.

So in the last lecture, you remember the business model canvas, all the 9 components of a startup.

They could tell you that I want bigger, faster, cheaper status quo.

You cater an event where the cost to you was 200

I have no idea where my husband is.

The next thing is revenue streams.

So in our last lectures we talked about value proposition, customer segments, distribution channels, customer relationships get, keeping and growing customers.

So it's very important to them to track piracy exactly because of this, and the people who are buying, the pirates, are not their customers anyway, because their customers want the real deal.

As was simulated, the value proposition includes all the features of your product but also the pains and gains you're solving for the customer segment and that's where the market goes.

Because no one, and that was a constant problem...

It's a big idea.